Less unnecessary travel
Secure links and live capture mean fewer trips that only collect missing photos or documents.
Spot Setu · Live Spot Survey
A live spot survey built around evidence.
Spot Setu helps insurers and surveyors run an evidence-rich spot survey from assignment to final report, with live access to the survey location and structured field capture.
- Geotagged evidence
- Live insurer visibility
- Surveyor-signed PDF
Live surveyMC-24-01892
Accident site · geofenced
SurveyorOn site
Evidence14 / 16 items
PendingOwner statement
Mailbox IntakeClaim-Type IdentificationInsured IntimationSecure Survey LinkGeotagged Photos & VideoVoice NotesOwner StatementPoint of ImpactLine of ImpactAI Damage MappingCause & Loss ConsistencySigned Spot Survey PDFMailbox IntakeClaim-Type IdentificationInsured IntimationSecure Survey LinkGeotagged Photos & VideoVoice NotesOwner StatementPoint of ImpactLine of ImpactAI Damage MappingCause & Loss ConsistencySigned Spot Survey PDF
What is a spot survey, and what does Spot Setu change?
A spot survey is the surveyor’s inspection of the vehicle and accident scene soon after a motor loss is reported. Spot Setu runs it as a live, geotagged workflow: the surveyor captures structured evidence on a secure link, AI maps the damage, the insurer sees progress in real time, and the surveyor signs the final report.
Why Spot Setu
Less travel. Fewer follow-ups. Full visibility.
Spot Setu is designed to cut unnecessary travel, repeated follow-up and report preparation effort, while showing authorised stakeholders what was captured, where it was captured and what is still pending.
Fewer follow-ups
Mandatory checks stop a survey closing with gaps, so nobody chases the same item twice.
Live visibility
Insurers see captured, geotagged and pending items as the survey happens.
Features
From assignment to signature, every stage covered.
Intake
- Insurer assignment and mailbox intake
- Claim-type identification
- Insured intimation
- Secure survey link
Capture
- Geotagged forms, photos and videos
- Voice notes and owner statement
- Point-of-impact and line-of-impact
- Live evidence and mandatory checks
Assess
- AI damage mapping
- Cause and loss consistency
- Human QC and resubmission
Report
- Case summary
- Surveyor signature
- Final Spot Survey PDF
Point & line of impact
Does the damage match the story?
Choose where the vehicle was hit. Spot Setu records the point and direction of impact, then compares it with the AI damage map and the reported cause.
Illustrative example. Reported cause in this sample: “hit by another car while turning, front-right”.
Point of impactFront-right
Line of impactFrom front-right, towards the rear-left
Expected damageRight headlamp, bumper corner, right fender
ConsistencyConsistent with reported cause and AI map
How it works
From insurer mailbox to signed survey report.
- 01
Assignment and intake
Claims arrive by insurer assignment or mailbox intake and are opened as a case.
- 02
Claim-type identification
The case is classified so the right checklist and questions apply.
- 03
Insured intimation
The insured is informed and the survey is scheduled.
- 04
Secure survey link
The surveyor or field user gets a secure, case-specific link.
- 05
Live, geotagged capture
Forms, photos, video, voice notes, owner statement and point of impact, with mandatory checks.
- 06
AI mapping and consistency
Damage is mapped and compared with the reported cause and line of impact.
- 07
Human QC and resubmission
Gaps or inconsistencies go back for resubmission before the case can close.
- 08
Summary, signature, PDF
A case summary is drafted, the surveyor signs and the final Spot Survey PDF is issued.
Who it helps
One survey, three people better served.
Insurers
Live status, structured evidence and a consistent report format across every surveyor and region.
Learn moreSurveyors
Guided capture, AI damage mapping and a drafted summary, with the surveyor still signing every report.
Learn moreInsured customers
A clear request for what’s needed, fewer repeat visits and fewer calls asking for the same document.
Learn moreThe surveyor signs. Always.
AI maps damage and checks consistency; it never issues a survey report. The licensed surveyor reviews every finding, can request resubmission, and signs the final Spot Survey PDF.
FAQs
Spot survey, answered.
Read the full guideWhat is a spot survey in motor insurance?
A spot survey is an inspection of the vehicle and the accident site, done soon after the loss is reported. The surveyor records the damage, the point and line of impact, the scene and the owner’s statement, so the insurer can judge whether the damage matches the reported cause. Spot Setu runs this survey as a live, geotagged, evidence-first workflow.
How does Spot Setu support surveyors?
Spot Setu gives the surveyor a secure survey link, structured forms, geotagged photos and video, voice notes, owner statement capture, point-of-impact and line-of-impact tools, AI damage mapping and a drafted case summary. The surveyor reviews, signs and issues the final Spot Survey PDF.
Can the insurer see the survey while it is happening?
Yes. Authorised stakeholders can see what has been captured, where it was captured and what is still pending, while the survey is in progress.
What is point of impact and line of impact?
Point of impact is where the vehicle was first struck. Line of impact is the direction the force came from. Recording both helps check whether the visible damage is consistent with how the accident is described.
How is cause-and-loss consistency checked?
Spot Setu compares the reported cause, the point and line of impact and the AI damage map. Inconsistencies are highlighted for the surveyor and the insurer to review. They are signals, not conclusions; the surveyor decides.
Does Spot Setu replace the surveyor?
No. Spot Setu is built for licensed surveyors. It reduces unnecessary travel, repeated follow-up and report preparation effort, while the surveyor keeps authority over the assessment, QC and final report.